Hey there! Ever had one of those moments where you just want to talk to a real person about something? Yeah, we get it. That’s why at actrendsetshoe Chile S.A., we’re not just another faceless online store—we’re a team of shoe enthusiasts who genuinely care about your experience. In fact, our founder still replies to emails personally when he can. Crazy, right?
Whether you’ve got a question about sizing (we know, it’s tricky sometimes), want to share feedback, or just fancy a chat about the latest trends, we’re all ears. Here’s how you can reach us:
Honestly, some of our best product ideas came from customer emails. Like that time someone asked, “Why don’t you make sneakers that look good after getting caught in the rain?” Boom—water-resistant stylish kicks were born. So don’t hold back!
Prefer typing? Our live chat (bottom right corner) is manned by actual humans during business hours. No robots here—well, except for our warehouse sorting bots, but they’re surprisingly friendly.
“I emailed about a damaged shoelace once, and the founder sent me a handwritten note with replacements. Who does that anymore?”
— Marcos R., Valparaíso (one of our first customers)